Before You Dig Partners is excited to announce the next phase of locate request software improvements in Western Canada. Changes coming in February 2026 will enhance both the ticket request process and locate notification information in BC, AB, SK, and MB.
What’s Changing?
Revision Numbers. The eleven-digit ticket number assigned to a locate request remains the same throughout the lifespan of the job. All cancelations, relocates, and edits that don’t affect the work location result in an incremental increase to the three-digit revision number following the ticket number. This allows for easier ticket tracking for all parties.
Learn more about revision numbers here.
Multi dig site mapping. Multiple work areas can be drawn on the map of a single Project, Large Project, or Planning & Design ticket. Ticket types still follow the same dig size parameters (ie. Between 1,000 and 60,000 square meters for project tickets in urban areas) with the ability to draw multiple dig locations within those parameters. Multi dig site mapping enhances virtual white-lining by providing facility owners and locators with precise work locations in large work areas.
Learn more about multi dig site mapping here.
SMS Opt-in. Excavators can agree to receiving text messages from members and locators. This new option within the excavator’s user profile indicates the excavator is comfortable with text responses, should facility owners and locators choose to use that method of communication.
Learn more about SMS opt-in here.
Ticket Action Reason field. When a ticket is edited, the reason for the change is now displayed in a separate field, called Ticket Action Reason. This new field allows for quick reference to the reason a ticket was edited and frees up space in the Remarks field for important ticket details.
Learn more about the Ticket Action Reason field here.
Job End Date field. This new optional field allows the excavator to provide the date they expect the work to be complete. Facility owners and locators can use this information to help prioritize their resources.
Learn more about the Job End Date field here.
Important Dates:
Mid-October 2025 – mid-January 2026: member testing window
Late November – early December 2025: member webinars
Mid-January – late February 2026: excavator webinars
February 2026: proposed launch date