How do I set up contact capture on my card?
Go to your dashboard, click Edit Profile, and enable the Contact Capture form. When someone visits your profile, they will see a form to enter their details. Their information is saved to your contacts automatically.
What is contact capture?
Contact capture is a form that appears on your digital profile when someone taps your card or scans your QR code. It asks the visitor for their name, email, and phone number. Their details are saved to your V1CE dashboard so you can follow up.
How to set it up
Log in at app.v1ce.co
Click on your digital profile
Click Edit Profile
Find the Contact Capture section
Toggle it on
Choose which fields to display (name, email, phone, company, etc.)
Save and publish
Where do captured contacts appear?
All contacts are saved to the Contacts section of your dashboard. You can:
• View all captured contacts with their details • Export contacts as a CSV file • Sync contacts to your CRM (HubSpot, Zoho, Salesforce, or via webhooks)
My contact capture form is not working
• Make sure you are on the Plus or Teams plan — contact capture is not available on the free plan • Check that the form is toggled on in your profile settings • Make sure your profile is published • Try testing it from a different browser or phone
Can I customise which fields appear?
Yes. In the contact capture settings, you can toggle individual fields on or off. Common fields include:
• First name and last name • Email address • Phone number • Company name • Job title • Custom message field
What happens after someone fills in the form?
• Their details are saved to your contacts instantly • If you have Flows set up, an automated follow-up email is sent to them • If you have a CRM integration, the contact is synced automatically • You receive a notification (if enabled)
Still need help? Start a chat with our team and we'll sort it out.