How do I speak to someone on your team?
You can reach our team through live chat on our website, by email, or by booking a call. We are here to help.
Live chat
The quickest way to get help. Click the chat icon on any page at v1ce.co or in your dashboard at app.v1ce.co. You will be connected with a team member who can help you in real time.
Send your question to our support email and we will get back to you as quickly as possible. You can find the email address on our Contact page at v1ce.co.
Book a call
If you prefer to speak with someone by video or phone:
Choose a time that works for you
We will call you at the scheduled time
Calls are particularly useful for:
• Teams or enterprise enquiries • Product demos and walkthroughs • Complex account issues • Onboarding and training for new teams
Response times
• Live chat: Typically responded to within minutes during business hours • Email: Typically within 24 hours • Calls: At your scheduled time
Still need help? Start a chat with our team and we'll sort it out.