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Adding a shortage report and shortage items

Learn how to log and manage shortage reports and items within an event.

Updated over 3 weeks ago

To report missing or insufficient items during an event, you can create a shortage report directly from the event drawer.

How to Add a Shortage Report:

  1. Open the event and click the "Issues" section in the event drawer.

  2. Go to the "Shortages" tab.

  3. Click "Add Shortage".

This will create a new shortage report with the following fields automatically filled:

  • Name

  • Submitted by

  • Date submitted

  • Status

How to Add Shortage Items:

Once the shortage report is created:

  1. Click the "+ Add shortage item" button.

  2. You will be redirected to the Add shortage item drawer.

  3. Fill in the following fields:

    • Item name – Select the item from the dropdown.

    • Quantity – Enter the number of missing or insufficient items.

    • Reason – Provide the reason for the shortage.

    • Shipment ID (optional) – Add the related shipment ID if available.

    • Add image (optional) – Upload an image for additional context.

  4. Click "Save" to finish or "Save & add another" to add more items to the same shortage report.

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