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Adding a shortage report and shortage items

Learn how to log and manage shortage reports and items within an event.

Updated this week

To report missing or insufficient items during an event, you can create a shortage report directly from the event drawer.

How to Add a Shortage Report:

  1. Open the event and click the "Issues" section in the event drawer.

  2. Go to the "Shortages" tab.

  3. Click "Add Shortage".

This will create a new shortage report with the following fields automatically filled:

  • Name

  • Submitted by

  • Date submitted

  • Status

How to Add Shortage Items:

Once the shortage report is created:

  1. Click the "+ Add shortage item" button.

  2. You will be redirected to the Add shortage item drawer.

  3. Fill in the following fields:

    • Item name – Select the item from the dropdown.

    • Quantity – Enter the number of missing or insufficient items.

    • Reason – Provide the reason for the shortage.

    • Shipment ID (optional) – Add the related shipment ID if available.

    • Add image (optional) – Upload an image for additional context.

  4. Click "Save" to finish or "Save & add another" to add more items to the same shortage report.

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