Parking Information
If parking is available, your check-in instructions will include details such as:
Where to park
Assigned parking spaces
Garage or lot access
Visitor parking
Parking permits, if required
Any parking fees
If parking information isn't included or you have questions before arriving, contact your host through the Vidle Housing messaging system.
Building Access
Some properties require additional steps to enter the building or access the unit.
Depending on the property, you may receive:
Door or gate access codes
Lockbox instructions
Smart lock access
Key pickup instructions
Building entry information
These details are typically provided approximately 48 hours before your scheduled check-in.
Accessibility Features
Accessibility features vary by property.
Some listings may include features such as:
Elevator access
Step-free entrances
Accessible parking
Other accessibility accommodations
If you require a specific accessibility feature, review the listing carefully or contact the host before booking to confirm the property meets your needs.
Building Amenities
Some communities offer additional amenities such as:
Fitness centers
Swimming pools
Business centers
Clubhouses
Package lockers
If amenity access requires a key fob, access code, reservation, or building registration, your host will provide those instructions before or at check-in.
If you're unable to locate your parking information, building access instructions, or have questions before arriving, contact your host through the Vidle Housing messaging system. If you still need assistance, our Customer Experience team is available 24/7 through live chat and the Help Center.
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