Accessing Notification Settings
1️⃣ Click on your Sign-In Dashboard. Then, navigate to the settings menu located in the top-right corner.
2️⃣ Select "Notifications." This will open the notification settings page where you can configure your preferences.
Notification Methods
Enable or disable system-wide notifications.
Reset user-level notifications by toggling system-wide notifications.
To reset all users' notification settings, check ✅ "Reset all users' current notification settings to this" and click Save. Additionally, you can set up group notifications by creating a group with email addresses of recipients and enabling notifications for the group.
Notifying Visitors
Enable or disable notifications sent to visitors, including the visitor pass and visitation receipt.
Visitor Arrival Alert
Enable or disable notifications sent to hosts and other points of contact when a visitor arrives. Once enabled, the selected host will receive an email notification whenever a visitor chooses them. To enable host-specific notifications, open the user’s profile, navigate to the Notifications tab, and tick the checkbox for Email Notifications.
Troubleshooting Common Notification Issues
Verify that the email addresses are correct.
Ensure that notifications are enabled for the user or group.
Check spam or junk folders for missed emails. For further assistance, contact Teamgo support or visit the Teamgo Help Center.
