Required Hardware
To use VMC all you need is a computer web browser. VMC is cloud software with the option to connect to an iPad running the VMC Kiosk app. The iPad is optional if you want physical sign-in points.
If you want to print visitor badges you also need a supported printer.
The VMC Kiosk is an application for the iPad tablet device. This article outlines supported iPad devices, check out our other articles on supported printers.
You don't need a high-end iPad device to run the VMC app, it's a small installation and uses little resources. The most popular option our customers choose is a standard current model iPad.
Identify your iPad Models https://support.apple.com/en-au/108043
iPad Standard
iPad (10th Generation)
iPad (9th Generation)
iPad (8th Generation)
iPad Pro Models
iPad Pro 12.9-inch (6th Generation)
iPad Pro 12.9-inch (5th Generation)
iPad Pro 12.9-inch (4th Generation)
iPad Pro 12.9-inch (3rd Generation)
iPad Pro 12.9-inch (2nd Generation)
iPad Pro 11-inch (4th Generation)
iPad Pro 11-inch (3rd Generation)
iPad Pro 11-inch (2nd Generation)
iPad Pro 11-inch
iPad Pro 10.5-inch
iPad Air Models
iPad Air (5th Generation)
iPad Air (4th Generation)
iPad Air (3rd Generation)
iPad Mini Models
iPad Mini (6th Generation)
iPad Mini (5th Generation)
VMC Mobile App for iPhone
iPhone 8+
iPhone SE (2nd generation)
Identify your iPhone Models https://support.apple.com/en-au/108044
VMC Mobile App for Android
The mobile app is available for Android smartphones; however, due to the wide variety of Android devices, compatibility can vary. VMC supports smartphones commonly manufactured by Samsung, Huawei, Nokia, Sony, LG, HTC, and Motorola. To ensure optimal performance and security, it's essential to have an updated operating system, as VMC no longer supports Android version 10.x and older. If you encounter issues with installation or performance on your specific device, it's recommended to contact VMC support team with your device's manufacturer and Android OS version for assistance.
Badge Printing
Brother QL-720W
Brother QL-820W
Brother QL-820NWB
Visitor Badge Labels
VMC can work with different label cartridges but this is not a supported operation. We only recommend using the following
Brother QL-820NWB label printer
Model DK-11202 label cartridges
The DK-11202 label is a specific model number that works perfectly with the VMC system and the Brother QL-820NWB label printer.
*** Only use DK-11202 labels for your visitor badges ***