Adding a Printer:
Visitu utilizes the Brother QL-820NWB Printer, a compact and versatile device supporting WIFI, Bluetooth, or Ethernet connectivity for badge printing on various label types.
Initial Setup:
Plug the AC Adapter into the Printer and the AC Power Cord.
Connect the AC Power Cord to an AC power outlet.
Set Language and Clock Settings:
Press the Menu button on the printer.
Scroll and select "Settings" using [▲] and [▼] buttons, then press [OK].
Choose "Set Clock" and press [OK].
Set the current year, month, and day using [▲] and [▼], and select with [OK].
Set the time using [▲] and [▼], and select with [OK].
Disable Auto Power Off
Press Menu
Scroll and select "Settings" using [▲] and [▼] buttons, then press [OK].
Select Auto Power Off
Select Adapter
Using [▲] and [▼] buttons, set to Off and press [OK]
Enable Automatic Re-connection
Scroll and select "Bluetooth" using [▲] and [▼] buttons, then press [OK].
Using [▲] and [▼] select Automatic Re-connection and press OK.
Set to ON and press OK.
Connection:
The printer supports WIFI, Bluetooth, and Ethernet. For optimal flexibility, WIFI is recommended. Ensure the printer and iPad are on the same network.
WIFI Setup:
Press [Menu], navigate to WLAN, and select WLAN (On/Off) > On.
Choose WLAN > Infra Manual Setting and select your Wi-Fi network.
Input the password following on-screen prompts.
Once connected, the Wi-Fi icon appears in the top right.
Bluetooth Setup:
Press [Menu], select Bluetooth > Bluetooth (On/Off) > On.
Choose Bluetooth > Automatic Reconnection > On.
The Bluetooth symbol will appear in the top right.
Ethernet Setup:
Turn off Wi-Fi by selecting WLAN (On/Off) > Off.
Connect the Ethernet cable to an active LAN Port.
Turn on the printer.
Connecting to iPad:
Ensure the iPad is on the same network:
Go to iPad Settings > WIFI.
Open Visitu Kiosk app, click Settings > Printer Configuration.
Visitu Kiosk will search for printers on the network.
Connect to your printer; the IP address should display.
Test the connection using the Test Print button.
Troubleshooting Printer Connection:
If issues persist:
Reset Printer to Factory Settings:
On the printer, select "Administration" > "Reset" > "Factory Reset" > "Reset."
For further assistance, contact support at support@visitu.com.