When Is My Invoice Generated?
Vitable generates company invoices on the 1st of each month.
Your invoice will reflect:
Active subscriptions
Enrolled employees (if applicable)
Any recurring monthly charges
Who Receives the Invoice?
Invoices are automatically emailed to the individual who signed the Vitable contract.
Important notes:
Only one billing contact can be listed in our system.
We are unable to send invoices to multiple recipients.
The billing contact is set as the contract signer by default.
Can I Change the Invoice Recipient?
Yes — but the request must follow a specific process.
To update the billing contact:
The request must come directly from the original contract signer
The signer must email success@vitablehealth.com
The email should clearly state the new billing contact’s name and email address
Once received, our team will update the billing contact in our system.
Can I View my Invoice History?
Yes! To view your invoices:
Log into the Employer Dashboard.
Click Billing on the left side of the screen.
You’ll find every invoice from the time you joined Vitable to the present day.
Important Reminders
Invoices are sent automatically on the 1st of each month.
Only one billing contact can be listed at a time.
Billing contact changes require written confirmation from the original signer.