We know that within the application process and for informative reasons, it is often necessary for you to share documents with the volunteers. This is why we developed an easy-to-use technic for sharing documents.
Generally, you have two options to upload documents.
Option 1
As soon as a volunteer contacts you, you can respond to them and share files within the message system.
1. Simply log in to your account on Volunteer World and click on the top menu on the right side and choose "Messenger".
2. Choose a conversation and click on the + icon on the left side of the message bar at the bottom of the screen. Then select the respective document and upload it.
Alternatively, you can click on "Documents" on the right sidebar to show already uploaded documents. If you click on the + icon, you can also upload documents here.
3. After you successfully uploaded the file, you can draft a short message and then click on "Send Message".
Option 2
As soon as a volunteer applies for one of your volunteer programs, you can respond to them and share files within the application system.
1. Log in to your account on Volunteer World and click on the top menu on the right side and choose "Applications".
2. Choose an application and click on "Details".
3. Click on the + icon next to the message bar on the bottom right.
Alternatively, you can click on "Documents" to show already uploaded documents. If you click on the + icon, you can upload documents here as well.
When uploading documents please make sure that you always stick to our Dos and Don'ts of Communication and that you do not share contact details within your documents.