Whether you have made your choice between several programs, changed your mind, or need to cancel your plans, you are free to cancel your application. If you paid your deposit, you can reuse it for another program with the Flex-Option. After canceling, you have two options: applying for a new program with your deposit or holding it for future use, both within a 12-month period.
To avoid any misunderstandings and keep the host organizations informed of your plans, here's how to cancel your application in a few clicks: Canceling your application promptly is courteous and helps others. By doing so, you allow the project coordinator to offer your spot to another volunteer, ensuring smooth project operations. It also prevents unnecessary follow-ups or communications from the coordination team. Furthermore, if you plan to apply for a different program, canceling your current application ensures your deposit can be transferred to the new application.
If you don’t cancel your application promptly, there are typically no immediate consequences. However, it is still good practice to inform the project coordinator so they can offer your place to someone else. This helps maintain operational efficiency and shows professionalism in your interactions with volunteering projects.
1. Log in to your Volunteer World account and click on the tab "Trips".
2. Click on the "Details" button on the application overview that you want to cancel.
3. Click on the "Cancel Application" button at the bottom of the page.
Q: Do I need to contact the project team directly to cancel my application?
A: Volunteer World provides a centralized cancellation process through its platform, through this step the organization will also be notified about your cancellation.
Q: Can I cancel multiple applications at once?
A: If you’ve applied to more than one project, each application needs to be canceled individually. Refer to the help resources for specific instructions.
Q: What if I can’t find the help articles?A: Contact the Volunteer World support team. They are equipped to assist you with any hurdles in the cancellation process.
If you have already paid your deposit, you have the possibility to reuse it with the Flex Option. You can either apply for a new program and transfer your deposit, or hold it for use within 12 months. If the deposit for the new booking is lower than the original, the balance will remain credited but is non-refundable.
Steps to Reuse Your Deposit
Cancel your current application: Ensure it is successfully canceled through the Volunteer World platform.
Choose your next step: Decide whether to apply for a new program or hold your deposit for future use.
Submit a new application (if applicable): Once the host approves your new application, the deposit will be transferred.
Key Reminders
Deposits are only transferable to deposits for new programs and do not cover other costs.
Cancel your current application promptly to initiate any transfer or hold.
Deposits not used within 12 months from cancellation will be forfeited.
Note: Our refund conditions only apply if the cancellation is initiated by the host organization.