Skip to main content

Can I cancel or reschedule my private class?

Need to reschedule your class? You can cancel or reschedule private sessions up to 6 hours in advance. In this article, we’ll show you step-by-step how to do it.

Updated over 2 weeks ago

At least 6 hours before your class, go to the "Private Classes" page:

  • Go to the Private Classes section from the Live Instruction menu.

  • Click on My Classes to view all your scheduled lessons.

  1. Find the class you wish to cancel or reschedule under the section "Upcoming Classes":

    • Select the scheduled class that you want to cancel or modify.

  2. Cancel or Reschedule:

    • To cancel, click the Cancel the class button and provide a reason for the cancellation.

    • If you wish to reschedule, you will be able to book a new class with the same teacher right away by following the booking process.

    • Review the Cancellation Policy, specify the reason for cancellation, and press "Cancel Class"

  3. Rescheduling:

    • After canceling the class, you can reschedule a new class with the same teacher by selecting a new date and time from the teacher's availability page.

Did this answer your question?