If you have Group Classes enabled in your account, and is trying to book another class in your account but is unable to do it there are two main reasons
You can only book one Group Class at a time
If you encounter the message "Sorry, you already reached the number of maximum group sessions at a time," it means that you already have one group class reserved. The system allows only one active group class reservation at a time. Attempting to book another class while one is already scheduled will trigger this message.
How to Resolve This Issue
To book another group class, you need to:
Wait for your current group class to end.
Alternatively, cancel your existing reservation if you wish to book a different class.
You have a specific limit of classes with your organization program that you can book per month and you have used all of them. The features includes in your program are presented to you as soon as you access your account for the first time. There is no minimum notice required to reserve or cancel group classes, so you can make changes to your schedule at any time.
If you want to know how many group classes you can book in your account but do not remember, we kindly advise you to contact your administrator in your program at your organization for more information.