If you would like to delete your Waalaxy account along with all associated data, you must contact Waalaxy customer support to submit your request.
Conditions to know before deletion
Active subscription
If you currently have an active subscription, you will need to wait until it ends before deleting your account.
👉 It is not possible to delete an account while a subscription is still active.
Free trial in progress
If you are currently on a free trial, you must also wait until the trial ends before requesting account deletion.
👉 It is not possible to delete an account during an active free trial.
Account deletion process
Steps to follow
Contact Waalaxy customer support.
Indicate that you would like to delete your account and all associated data.
Your request will be forwarded to the technical team.
👉 Deletion will be completed within a maximum of 30 days, in accordance with the General Data Protection Regulation (GDPR).
⚠️ Important before deletion
Once your account is deleted:
You will no longer be able to access the service with the LinkedIn account previously linked to Waalaxy.
Your account cannot be restored.
All associated data will be permanently deleted and cannot be recovered.
What data will be lost?
Deleting your account permanently removes all data linked to your Waalaxy workspace, including:
Prospect lists
Campaigns and related statistics
Account settings
Activity history
Synced data
💡 Good to know: back up your data
Before requesting deletion, we recommend exporting any important information, such as:
Your prospect lists
Campaign data
Any other useful information you wish to keep
Can I use Waalaxy again later?
Yes, but you will need to create a new LinkedIn account and then sync it with Waalaxy.
If you wish to delete your Waalaxy account and all associated data, follow the procedure below:
Contact Waalaxy’s customer support to submit your request.
The support team will forward your request to the technical team, who will process the deletion within 30 days, in compliance with the General Data Protection Regulation (GDPR) ✅.
⚠️ Once your account is deleted, you will no longer have access to the service.
