Here's how to connect a client you've already added to the Walkies Journal app, so they can follow walks, see reports, book and pay.
Send a connect link
Tap Clients and open the client.
Tap Connect to client's Journal app, just under their name.
Tap the owner you want to connect. It says Not connected, tap to send a connect link.
Choose how to send the link, like Messages or WhatsApp.
What your client does
They tap the link, download the Walkies Journal app, and sign up or sign in. They're connected to you straight away. A second owner without a name on file is asked to add one.
How you know it's worked
The owner's row changes to Connected, and the client's profile says One owner connected or Both owners connected.
You get a "Journal connected" notification and email.
Disconnect an owner
Tap a connected owner and choose Disconnect. This also removes that owner's phone number from the client, so add it again if you still need it.
Good to know
Each link works once and lasts 30 days. Send a new one if it's used or expired.
A client's Journal app connects to one business at a time. If they're already connected to another pet sitter, the link won't work until they unlink from them.
Connecting is optional. Clients without the app get everything by email, including appointments, walk and visit reports and invoices, with links that open in a web browser.
Each client can have two owners connected.
VPNs and ad blockers can stop the link working. Ask them to turn them off and tap the link again.