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How do I move a pet to Rainbow Bridge?

Remember a pet who has passed away, with a memorial page.

When a pet you care for passes away, you can move them to Rainbow Bridge. They're kept in a memorial list, with a memorial page you can share.

Move a pet to Rainbow Bridge

  1. Tap Clients, open the client, then the pet.

  2. Tap ... at the top right, then Passed away.

  3. Tap Goodbye to confirm.
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What happens

  • The pet is removed from the client's profile and from pet lists, birthdays and vaccination reminders.

  • A memorial page is made for them. Open the pet and tap ... > View memorial page to see or share it.

  • Their past walks, visits and invoices are kept.
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Find them afterwards

Tap the menu button on Home, then Rainbow Bridge, under In Loving Memory.


If it was a mistake

Open the pet, tap ... and choose Unarchive. The pet comes back, and the memorial page is removed.


Good to know

  • Appointments already booked for the pet aren't changed. Cancel them yourself.

  • For a pet that has just left your care, archive them instead. See How do I archive a pet?

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