Here's how to change one of your automatic discounts, make it manual only, or delete it.
Change a discount
Tap the menu button on Home. On iPad, it's in the sidebar.
Under Company, tap Discounts.
Tap the discount and choose Edit.
Make your changes and tap the ✓ to save.
Make a discount manual only
Turning off Automatically apply stops a discount being taken off new bookings by itself, without deleting it.
Open the discount, as above.
Under Automatically apply, turn off the switch.
Tap the ✓ to save.
It's marked Manual in your list. You can still add it to an appointment or invoice by hand, from Add discount. Turn the switch back on to take it off new bookings automatically again.
Delete a discount
Under Company, tap Discounts.
Tap the discount and choose Delete.
You're asked to confirm first. Appointments and invoices that already have the discount keep it, but it isn't taken off anything new.
Good to know
Changes apply to new bookings and invoices. An appointment you've already booked keeps the discount it had, unless you change its date, time, service, add-ons or pets before it's started or invoiced. Then its automatic discounts can be worked out again, with your new settings.
Invoices you've already made never change.
When more than one discount matches a booking, they all come off, and they add up.
Discounts can't be put in a different order. If they'd take off more than the services and surcharges, the ones you created first are taken off first. See Which kind of discount should I use?
Only admins and sub-admins can change discounts.