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Can I send photos, videos and GIFs to my pet sitter?

When you can send them, the limits, and why they're removed after 30 days.

If your pet sitter is on Walkies Max, you can send them photos, videos and GIFs in the Messages tab, and they can send them to you. Here's how it works.


Can I send them?

  • If you see + to the left of the message box in Messages, you can.

  • If there's no +, your pet sitter's plan doesn't include photos, videos and GIFs in messages. You can still send text, and you still get the photos and videos from your walks and visits.
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What you can send


Removed after 30 days

  • Photos, videos and GIFs in messages are removed 30 days after they're sent, for you and your pet sitter. The text of the message stays.

  • In their place, you'll see Removed after 30 days, with View timeline, which takes you to Home.

  • Photos and videos from your walks and visits aren't removed. They stay on your timeline.

  • To keep one from a message, save it before then. See How do I save a photo or video?
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Good to know

  • Tap a photo, video or GIF in a message to see it full screen. Videos play there.

  • When a message has no text, its notification says what was sent, like "Sent a photo".

  • If a message shows "Sent a photo" instead of the photo, update the Walkies Journal app.

  • Deleting one of your messages deletes its photos, videos and GIFs too.

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