Adding your studio location(s) and location details in Walla is not only important for your clients—but is needed to create and schedule classes, appointments, and enrollments. Located on the main navigation, Locations gives you a simple overview of your active (and inactive) studio location(s), address, and contact information.
Please reach out to billing@hellowalla.com before adding additional locations that are not included in your Walla contract subscription.
In this article
Add a Location
Edit a Location
Set a Default Location
Things to Know
The contact information here is what is included on receipts sent from your business and other communications.
If another studio location has already been created and assigned to a class or enrollment, you can view the class under the Classes section, choose the drop-down arrow next to the location name, and select + Add a location.
Add a Location
Featured on the main screen of the Locations tab, the Add New Location prompt enables you to add all the details needed for a new studio location listing within your Walla software. At least one location will need to be added to your studio to schedule classes, enrollments, and appointments.
Primary Information
Add business details for an individual location.
Name & Address
Location name
Address
Currency code (automatically filled in after address entry)
Contact Information
Location email
Phone number
Website URL
Social handles (Facebook, Instagram, Twitter, TikTok)
Hours
Days of week and hours of operation
Payments & Amenities (optional)
Amenities: Child care, food & beverage, gear rentals, parking, wifi.
Quick Buy: Choose up to five retail items to feature on the main menu.
Tax Rates
Retail/Products
Create custom categories for Retail/Products. Custom categories can only be created for Retail/Products.
Classes
Limited/Unlimited Plans
VOD-only Plans
Credit Bundles
Enrollments
Appointments
Courses
Rooms
Add the room(s) in your studio location that will host classes, enrollments, and appointments.
Room name
Capacity
Notes
Photos (optional but highly encouraged!)
Upload photos of your studio location, classes, etc. so leads, and clients can get a better feel for what to expect when attending a class. Image formats accepted include: JPG, TIFF, PNG, PDF.
Cancelation, Waitlist, and No-Show Settings
If you have multiple locations you set Waitlist Settings, Class Cancelation / No-Show Policies, Enrollment Cancelation policies, and Appointment Cancelation / No-Show Policies at a location level. Once you create your additional location, under the location select the Policies tab. If you have a single location, these policies are located under Business Settings > Classes / Enrollments Waitlist & Cancelation settings.
Edit a Location
After a studio location is added, it will appear under the Locations page. Choose the location you want to edit. You can choose to edit the following information:
Primary information
Services, Amenities, & Retail
Rooms
Staff
Policies
Photos & Videos
Any changes made to your location(s) will be updated in real-time to your Walla account.
Set a Default Location
If you have multiple locations, the first location you add to Walla will be the default location. If you want to change the default location, select the three dots on the Location tab and click "Mark as Default". Client and studio emails that are not connected to a specific location will contain the contact information from the default location.