If you lost access to your Wallib account because you changed your phone number, entered your email incorrectly, or can no longer log in, keep this in mind:
👉 Your Wallib account is linked to the phone number and email you registered with. For security reasons, this information cannot be edited once the account has been created.
🔄 What should you do?
Delete the old account from the app, or request its deletion from our support team.
Once it's deleted, create a new account using the correct information: your current phone number and an active email.
Complete the verification process again (uploading your ID and a selfie).
If you had funds or previous transactions that need follow-up, write to us so we can help you validate them.
If you have any questions, write to us at support@wallib.co