Your Wander Sites subscription is managed directly through the Host Dashboard. This guide covers how to activate your account, understand the billing structure, and manage your payment details.
Activating Your Subscription
To take your site live and begin accepting bookings, you must activate your subscription:
Log In: Access app.wander.com via Google, Apple, or email.
Setup Checklist: On your Home Screen, locate and click "Activate Subscription."
Payment & Identity: Enter your credit/debit card information and complete the Stripe identity verification.
Go Live: Once verified, your subscription is active, and your site is ready for guests.
Understanding the Billing Structure
Wander Sites uses a transparent "Pay-per-Listing" model.
Host Fee: $10 per active (published) listing per month. You are not billed for properties that are drafted or unpublished.
Guest Fees: To keep host costs low, guests pay a 3% service fee and a 2.85% credit card processing fee at checkout.
Currency: All transactions are processed in USD.
Navigating the Billing Dashboard
To manage your financial settings, click the dropdown menu in the top left corner and navigate to Settings (or Profile) > Billing.
1. Plan Overview
View your current monthly costs and your next scheduled charge date. Click Manage Billing to access Stripe's secure portal to update your payment method.
2. Billing Details
Update the primary name and email address associated with the account holder for your receipts.
3. Invoices
Access a complete history of your monthly subscription invoices (the $10/listing charges).
Updating or Canceling Your Subscription
You have full control over your account status at any time.
To Update Payment: Go to Settings > Billing > Manage Billing to swap your card on file.
To Cancel: Navigate to Settings > Billing > Manage Billing and select Cancel.
Access: You will retain site access until the end of your current billing period.
Refunds: Subscription payments are non-refundable.
Impact: Your direct booking site will go offline once the period expires.
Frequently Asked Questions
Q1. Who handles taxes on guest bookings?
You do. As the Merchant of Record, you are responsible for remitting taxes. Wander collects these based on your PMS rates and pays them out to you; you must set these aside for filing.
Q2. What if I add more listings?
Your bill automatically adjusts. If you publish a new listing, the $10/month fee will be reflected in your next billing cycle.
Quick Reference Guide
Action | Navigation Path |
Activation | Home Screen > Setup Checklist |
View Invoices | Top-Left Menu > Settings > Billing > Invoices |
Change Card | Top-Left Menu > Settings > Billing > Manage Billing |
Cancel Site | Top-Left Menu > Settings > Billing > Manage Billing > Cancel |