Billing & Finance
Managing subscriptions, payouts, and tax compliance.
8 articles
Setting up Stripe Identity Verification (IDV)How to complete Stripe Identity Verification to activate payouts, including required documents and common FAQs.
Setting Up and Initiating Payouts for Wander SitesHow to connect your bank account and manually initiate payouts from the Wander Sites dashboard.
How to Issue a Full or Partial RefundExplains the refund process for Wander Sites hosts, detailing how to issue partial or full refunds through your PMS or Stripe while acting as the Merchant of Record.
Chargebacks and Merchant of Record ResponsibilitiesOutlines the Property Manager's role as Merchant of Record, covering liability for chargebacks and fraud, and the process for submitting dispute evidence via the Stripe Dashboard.
How Taxes Work on Wander SitesThis article outlines the responsibilities and processes for tax collection and remittance when using Wander Sites.
Wander Listed: Fees, Contracts, and OnboardingDetails on the Wander Listed fee structure, contract length, and the step-by-step onboarding process for new properties.
How to Manage Your Wander Sites SubscriptionA comprehensive guide to the Wander Sites subscription model, including activation steps, guest fee breakdowns, and instructions for managing billing and cancellations.
How to Manage Invoices and ChargesA detailed guide for property managers on how to access invoices, interpret guest-paid fees, and reconcile Wander Sites payments with their PMS records.