Note: To configure the Basic details section for adding
a new physical product, refer to Basic details - physical product
a new digital product, refer to Basic details - digital product
Configuring the Basic details section
This section has to be completed when a service is added.
Product Type - select Service e.g. servicing equipment
Tip: The Product Identifier can be the same as the Product Name, but it must be different from any other product identifier listed on the platform. It can be entered as an alphanumeric value.
Selecting the brand - when you first start adding services, you may not see the brands you need from the available list. To request a new brand name, click "Request for brand" to open a Request New Brand form.
The article Request a new brand provides instructions on how to complete the form.
Note: You can select more than one brand per product. For example, you may want to include a list of brands you can service as part of your service offering. Brand selection is not mandatory.
Selecting the category - watersorted has populated a list of possible categories you can select from. If there is no suitable category for your service, please notify Admin. You cannot submit a request for a new category.
Note: You can only select one category per service. Category selection is mandatory.
Minimum Selling Price
Important: When entering the minimum selling price, please exclude GST (when applicable).
Service Description
Tip: When entering the service Description, you can use the tools provided to edit the text formatting.
What next?
Now that you have set up the Basic details section, we recommend you review and edit the next section - adding your Variants and Options.
Here are some other articles relating to adding new products:
Media (applies to all product types)
Specifications (applies to all product types)
If you have finished configuring these settings - congratulations!
You can move to the next stage and add product/service inventory.