| Deposit Limit | Deposit Fees | Deposit Speed | Deposit Holding Time |
Bank Account (ACH) | The rolling 10-day deposit limit depends on the Account History:
| $0 | 0-4 business days | 0-5 days after the deposit is credited |
Debit Card |
| $0.30 + 2.9% per transaction | Instant | 0-2 days after the deposit is credited |
Wire Transfer | No Limit | $20.00 | 1-5 business days | 24 hours after the deposit is credited |
For more information on the Deposit Holding Time, please click here.
To learn more about each deposit method, please check here:
FAQ
Q： I wish to deposit via crypto. How can I do that?
A： Please refer to the "How to Receive Crypto on Webot" article for detailed information.
Q： Can I deposit with my Credit Card in Debit Card deposit?
A： No, you cannot deposit using your credit card, and only debit card types are supported. The payment will fail with a credit card.
Q： I received an "authentication failed" when depositing via debit card. Why?
A： Our payment methods do not support your debit card, or you may have exceeded the time limit to approve the transaction in your banking app, or after approving the payment, you did not return to the deposit page to complete the process. To resolve this, please approve the transaction and return to the deposit page before it times out. If that doesn't work, try using a different card service provider, such as Visa or Mastercard, or consider other deposit methods like Wire or ACH.
Q： I received an "authentication failed" error when connecting my bank account for ACH. Why?
A： Your bank's authentication step did not complete, often because of multifactor authentication on your bank account. Please see ACH - Multifactor Authentication Error for how to resolve it.
Q： My bank shows the payment was deducted, but my order is still "pending." Why?
A： Your deposit is credited once the payment network settles and confirms it to us, which can take up to the Deposit Speed shown above. Please see "Why does my bank show that the payment has been successfully deducted, but the order status is still 'pending'?" for details.