Download the App
iPhone: Search "Whippet Notes" in the App Store
Android: Search "Whippet Notes" in Google Play Store
How to Record
Press the red record button to start
⚠️ Important: Recordings must be over 30 seconds
Once finished: Hit pause, then stop
For Integrated Users: Select your clinic and appointment from the synced list
For Non-Integrated Users: Add a patient name manually
Press "Save & Upload" to process your recording
Upload Status
Green cloud icon = Successful upload and processing complete
Grey cloud icon = Internet connection issue
If you see a grey cloud, swipe left on the consult and press "Upload" to retry
Orange or Red cloud icon = Issue with recording
Viewing Your Notes
On the Mobile App
Navigate to your consults via the bottom menu
Select a consult to view:
Your transcript
Generated notes
Client letter
Billable items
Press anywhere in the notes to start editing
On Desktop
Sign in to app.whippetnotes.com/login on your web browser
Once logged in, click "Open" on a consult to view your notes
All your mobile recordings will be available on desktop too
Editing Your Notes
In-App Text Editing
Tap anywhere in the notes to edit with keyboard
Make changes directly in the note sections
Press save
Voice Editing with Dictation
Add details via voice by enabling dictation on your device:
iPhone/iPad Setup:
Settings → General → Keyboard
Toggle "Enable Dictation" ON
When editing notes, tap the microphone icon on your keyboard
Speak your additions clearly
Tap "Done" when finished
Android Setup:
Settings → System → Languages & input
Virtual keyboard → Gboard
Voice typing → Toggle ON
When editing notes, tap the microphone icon on your keyboard
Speak your additions clearly
Tap microphone again to stop
Voice Editing Tips:
Speak punctuation: "period," "comma," "new line"
Use clear speech for better accuracy
Edit in a quiet environment when possible
Managing Your Notes
Share, Upload, Archive or Delete
Once you've selected a consult, you'll see action icons:
Share Icon:
Share a PDF of your notes or client letters
Send via email, text, or other apps
Choose between clinical notes or client-friendly summaries
Camera Icon:
Add images to your consultation record
Take photos of conditions, medications, or relevant documents
Images attach directly to the consult
Archive Icon:
Archive completed consultations
Keeps your active list organised
Archived notes remain accessible but move out of main view
Delete Icon:
Permanently delete consultation notes
⚠️ Warning: This cannot be undone
Use archive instead if you might need notes later
Integration Benefits
For Integrated Users (Ascend, RxWorks):
Automatic appointment sync - your schedule loads instantly
Patient information pre-filled - select from your daily appointments
Seamless workflow - record, process, sync back to your VMS
Tips for Success
Recording Best Practices
Minimum 30 seconds - ensure your recording is long enough to process
Include relevant details - the more context, the better your notes
Check upload status - look for green cloud icon after saving
Troubleshooting Uploads
Grey cloud icon? Swipe left and press "Upload" to retry
Check internet connection - uploads require stable connectivity
Recording too short? Ensure recordings are over 30 seconds
Still having issues? Contact support with the specific error
Note: After 48 hours if your audio has been uploaded, it will be deleted from the App, this is to ensure there is enough space to keep it running smoothly.
Need Support?
Email: support@whippetnotes.com
In-app chat: Available in mobile app settings