It's important to keep your inbox tidy so you have full visibility of conversations that need to
be followed up on. The best way to do this is to close conversations.
1. Go to Inbox
2. Open a Conversation
3. Click on the Checkmark to Close
4. All done! The conversation is now closed. 🎉
If a conversation is closed and a message is received, it will automatically move back to the Open tab.