Omni-Channel Inbox
Articles on how to use the Whippy Inbox product.
Searching for a Conversation
How to Mark Conversation as Unread
How to View All Attachments
Search within a Conversation
Assigning a Conversation
Conversation & Contact Translation Settings
Closing Multiple Conversations
Closing a Conversation
How to Download a Whippy Conversation
How to Delete a Message
How to Hide a Message
How to Sort Conversations
Adding Internal Notes
How to Create a Scheduled Message
Switching Between Organizations
When does a conversation appear in the Ghosted tab?
Setting Up a Preferred Channel in Whippy
Notification Settings
Setting Up an Away Message
Search Messages in a Conversation
Share a Link to a Message
Forward Message
Copy Message Body
Filter Scheduled Messages
Edit the Contact Profile from a Conversation
View Recent Campaign in a Conversation
View Attachments in a Conversation
Add internal notes in conversations
Use Emojis in Editor
Use Message Variables in Editor
Filter Conversations by Status
Search Conversations by From Phone Number
Filter Conversation by Assigned User
Download Conversation as PDF/CSV
Mark as Unread
Assign Conversations
Close/Open Conversations
Send Images
Send Attachments
Hide/Show Messages
Delete Messages
Contact Keyword Search
Message Keyword Search
Template Permissions
Signatures
Link Tracking
How to Set Up Preferred Channel
Scheduled Messaging
Typing Indicators