If the email generator is not working, try the steps below.
Check the Company and Account Setup
Confirm that you selected the correct company.
Review My Company and My Products to make sure your product or service information is complete.
Confirm that the company has enough available research or account intelligence to support the email draft.
Try generating the email again using a clear audience, purpose, and message goal.
Refresh the Page
Reload the page or perform a hard refresh:
Windows: Press Ctrl + Shift + R or Ctrl + F5
Mac using Chrome or Firefox: Press Command + Shift + R
Mac using Safari: Press Option + Command + E, then Command + R
Log out of WHYZER, then log back in.
Try opening WHYZER in an incognito or private browser window.
Still Not Working?
Contact support and include:
The company name
Your WHYZER account email
The email or campaign you were trying to generate
The exact error message
A screenshot or screen recording
The steps you already tried
What you expected to happen
What happened instead
A live agent can review the company data, account setup, and generation issue.