Before Contacting Support
Try the following:
Reload the page or perform a hard refresh:
Windows: Press Ctrl + Shift + R or Ctrl + F5
Mac using Chrome or Firefox: Press Command + Shift + R
Mac using Safari: Press Option + Command + E, then Command + R
Log out of WHYZER, then log back in.
Confirm that you are using the correct account and company.
What to Include
Please send support:
Your name
Your WHYZER account email
The company or account affected
The feature or page where the issue occurred
A clear description of the bug
The steps that led to the issue
What you expected to happen
What happened instead
A screenshot or screen recording
The date and approximate time of the issue
Your browser and device, if relevant
Clear details help the team reproduce the issue and investigate it more quickly.