Welcome to Workinitiatives! As a recruiter, you have access to a wide pool of talented individuals looking for job opportunities in Australia. In this article, we will guide you through the process of registering and signing in to Workinitiatives, setting up your company profile, and posting your job ad.
Registering and signing in
1. Create your account
If you are new to Workinitiatives, register for a recruiter account.
Select Sign Up from the Workinitiatives website and complete the required registration details.
2. Sign in
Once your account has been created, sign in using your email address and password.
After signing in, you will be taken to your recruiter dashboard.
Setting Up Your Recruiter Access
Note: Due to our privacy policy, we keep applicant data private and secure. To access applicant personal information once candidates have applied to your jobs, you must enable Two-Factor Authentication (2FA) on your account and complete your company profile with all required details.
To access applicant personal information after candidates apply to your jobs, you must:
enable two-factor authentication, also known as 2FA
complete your company profile with all required details
To enable 2FA, your user profile must include a valid mobile phone number. To add your mobile number:
1. From the left-hand menu, go to Manage.
2. Select Users.
3. Find your user account.
4. Select the three dots in the Actions column.
5. Select Edit.
6. Enter your mobile number.
7. Check that your role and user details are correct.
8. Select Update User.
Once you've entered your mobile number you will be able to receive 2FA codes upon signing in. This will also grant you access to view applicant information and details.
Adding and Managing Clients
Once you've enabled 2FA on your account, the next step to start posting on behalf of your clients is to add their Company details as a client on your Recruiter account.
To add a client company:
From the left-hand menu, go to Manage.
Select Manage Clients.
Select Create Client in the top-right corner.
Enter the client details.
Select Add Client.
The required client details include:
Field | Description |
Client Name | The name of the client company |
Phone Number | The client’s contact phone number |
Client Email | The client’s email address |
Logo or image | Optional client profile image, if required |
On this page you can add as many clients as you have by simply clicking on Create Client on the top right corner of your screen. From here you can also manage these basic details on their account.
Posting Your Job Ad
Once you have completed setting up your recruiter account and added your clients, you can now post your job ad. See this helpful article for instructions on How to Post a Job Ad.
When posting your job ad, ensure you select the correct client profile the job advertisement will be posted on. You will see a dropdown of options that also include your recruiter account.
Troubleshooting
I cannot view applicant details
Make sure your account has two-factor authentication enabled.
You need a valid mobile number on your user profile to receive 2FA codes.
You may also need to complete your company profile before applicant personal information becomes available.
I cannot see Manage Clients
Check that you are logged in as a recruiter account.
Employer accounts may show Manage companies, while recruiter accounts use Manage Clients.
I cannot post a job for a client
Check that the client has been added under Manage > Manage Clients.
When creating the job ad, make sure you select the correct client from the Select client dropdown.
I selected the wrong client when posting a job
If the job has not been published yet, return to the job information section and select the correct client.
If the job has already been published, review the job ad settings or contact support before making changes.
I cannot publish a job ad
Check whether your account has an active subscription, available job ad credits, or a valid posting option.
You can review this from your dashboard or pricing section.
I am not receiving 2FA codes
Check that your mobile number is correct in Manage > Users.
Edit your user profile and update the mobile number if required.
I need to add another recruiter to the account
Go to Manage > Users and select Add user.
Enter the user’s details and assign the appropriate role.
We hope this article has helped you get started with Workinitiatives as an recruiter. If you have any further questions or need assistance, please don't hesitate to contact our support team. Happy hiring!
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