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How To Reset Your Password

A step-by-step guide on how to reset your WXLLSPACE account password if you've forgotten it or need to update it.

Updated this week

Introduction

If you've forgotten your WXLLSPACE password or simply wish to update it for security reasons, this guide will walk you through the process.

Steps to Reset Your Password

Follow these instructions to reset your WXLLSPACE account password:

Step 1: Navigate to the Sign-In Page and Find "Forget Password"

  1. Go to the WXLLSPACE website and click on the "Sign In" option.

  2. On the sign-in screen, look for a link that says "Forget Password" (often located on the bottom left). Click this link.

Step 2: Enter Your Account Email and Request Reset Code

  1. You will be prompted to enter the email address associated with your WXLLSPACE account.

  2. After entering your email address, click the "Send Reset Code" button.

  3. You should see an on-screen notification confirming that a verification code has been sent to your email address (e.g., "Verification Code Sent, a verification code was sent to [your email]").

Step 3: Check Your Email for the Verification Code

  1. Open your email inbox for the email address you provided.

  2. Look for an email from WXLLSPACE with a subject line like "Your Verification Code" or similar.

  3. Open this email to find your unique verification code.

Step 4: Enter the Verification Code on WXLLSPACE

  1. Return to the WXLLSPACE password reset page in your browser.

  2. Enter the verification code you received in your email into the field labeled "Confirmation Code" or similar.

  3. Your email address may already be populated on this screen.

Step 5: Create and Confirm Your New Password

  1. Locate the field labeled "New Password."

  2. Enter your desired new password. Please ensure your new password meets the following requirements:

    • At least 16 characters in length.

    • Includes at least two numbers.

  3. You may need to enter the new password a second time in a "Confirm New Password" field if available (the transcript doesn't specify this, but it's common practice).

Step 6: Confirmation of Password Change

  1. Once you have entered your new password according to the requirements, click the "Reset Password" button.

  2. You should see an on-screen notification confirming that your password has been successfully changed (e.g., "Your password changed, your password was successfully changed.").

Signing In with Your New Password

  1. After successfully resetting your password, you can navigate back to the main "Sign In" page.

  2. Enter your WXLLSPACE account email address (or phone number, if your account is set up that way for sign-in).

  3. In the "Password" field, enter your newly created password.

  4. Click the "Sign In" button.

  5. You should be successfully logged into your account (e.g., "Hi [Your Name], you've successfully signed in.").

Troubleshooting Tips

  • Didn't receive the verification email? Check your spam or junk mail folder. Also, ensure you entered the correct email address associated with your WXLLSPACE account.

  • Verification code not working? Ensure you've entered it correctly and that it hasn't expired (some codes are time-sensitive). You might be able to request a new code.

  • Still having trouble? Please contact WXLLSPACE support for further assistance.

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