Skip to main content
Viewing return order details
Nikhil Shikarkhane avatar
Written by Nikhil Shikarkhane
Updated over 3 years ago

You can view return order details either by searching for the order or by selecting the order number from the dashboard.

You can read more about how to search for an order here.


To view the return order details from the return management dashboard:

  1. Open the dashboard based on the order status.

  2. Search for the order in the search tab above the table or scroll down to get the order.

  3. Click on the order number.

  4. It will open a section on the side with the order details.


At a first glance, there is more information about the products and the return information. You can click on "customer details" to retrieve customer information.

You can view information about the following in the return order details

  1. Return type

  2. Customer comments

  3. Product details & image

  4. Customer summary & customer details

  5. Method of returning the product

  6. Return status

  7. Amount to be refunded

  8. Order number

Did this answer your question?