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Understanding Team Roles

Learn what access each team role has on YourKind.

Written by Andrew
Updated over a month ago

When inviting someone to your brand, you must assign them a role. Each role determines what that user can access within your brand and on the YourKind platform.

YourKind currently supports three team roles: Owner, Admin, and Ticket Scanner.


Owner

The Owner role has full access to the brand and all platform features.

Owners can:

  • Create and manage events

  • Access analytics and reporting

  • Send SMS and email campaigns

  • Invite and manage team members

  • Update brand settings

  • Manage banking and payout details

The Owner role should typically be assigned to the person legally and financially responsible for your brand.



Admin

The Admin role provides almost full access to the dashboard.

Admins can:

  • Create and manage events

  • Access analytics and reporting

  • Send SMS and email campaigns

  • Invite and manage team members

  • Update brand settings

Admins cannot modify banking or payout details.

This role is ideal for team members who help manage the day-to-day operations of your brand, but do not need the ability to update financial information.


Ticket Scanner

The Ticket Scanner role has extremely limited access.

Ticket scanners:

  • Can access the Brand Admin section of the YourKind mobile app

  • Can scan tickets at the door

  • Can view ticket activity and tickets sold

Ticket scanners do not have access to the dashboard and cannot view financial information.

This role is best suited for on-ground staff and check-in teams.


Changing Team Roles

Team roles can be updated at any time from the Team section of the dashboard.

If someone’s responsibilities change, you can easily update their role without needing to remove and re-invite them.

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