Add-ons let you offer extras alongside your tickets, such as VIP upgrades, merchandise, food and drink packages, or any other upsell. You can edit or delete add-ons at any time from your event settings.
Editing an Add-On
To edit an existing add-on:
Go to your Events tab and select the event.
Click Edit.
Scroll to the Add-Ons section.
Click 'Edit' on the add-on you wish to edit.
Update any of the following details:
Name — Change the add-on name.
Description — Update the description to give attendees more detail.
Price — Adjust the price up or down.
Quantity — Change the available stock.
Image — Add or replace the add-on image.
Save your changes, and update the event when you are done.
The updated add-on will appear on your event page immediately.
⚠️ Caution
If you change the price of an add-on, the new price only applies to future orders. Existing orders that have already purchased the add-on at the old price will not be affected.
Deleting an Add-On
To remove an add-on from your event:
Go to your Events tab and select the event.
Click Edit.
Scroll to the Add-Ons section.
Click the Trash (delete) icon.
Confirm the deletion.
Once deleted, the add-on will no longer appear on your event page and cannot be purchased by new attendees.
⚠️ Caution
Deleting an add-on does not affect existing orders. Attendees who have already purchased the add-on will still have it. Only future purchases are prevented.
When to Edit vs Delete
Edit if you want to change the price, description, quantity, or image but keep the add-on available.
Delete if the add-on is no longer relevant and you want to remove it entirely from your event page.
💡 Tip
If you want to temporarily stop selling an add-on without deleting it, set the quantity to zero. This keeps the add-on in your system so you can bring it back later by increasing the quantity.
⚠️ Caution
Setting the available quantity of an add with no sales, to zero, will effectively delete the add on.