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Why did ZayZoon send invites to terminated employees?
Why did ZayZoon send invites to terminated employees?
Updated over a month ago
  • When employee data comes through to ZayZoon, any file without a termination date will be sent an invitation, however, we do have manual and automated processes in place to ensure anyone who is not currently employed is not able to sign up.

  • We cannot edit or change the data that comes from your payroll provider. Please ensure that the termination dates and full termination is happening in your payroll system as this is used as our source of truth.

You can deactivate employees directly from the Employer Portal. We request that you deactivate any terminated employees to prevent them from accessing advances. How to disable a terminated employee.

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