At ZayZoon, keeping your account secure is our top priority.
If you notice suspicious activity on your email or ZayZoon account—such as unexpected password reset requests, unfamiliar logins, unfamiliar wallets, emails you didn’t send appearing in your sent folder, or if you’re not receiving emails or notifications from ZayZoon—your email account may be at risk.
Additionally, receiving messages from unknown sources asking for personal information can be a sign of compromise. To help keep your email secure, it’s important to regularly check your login activity and review the devices that have accessed your account.
Below are step-by-step instructions for popular email providers.
Gmail
Go to https://mail.google.com and sign in.
Click on your profile icon in the top-right corner and select Manage your Google Account.
Navigate to the Security tab.
Under Your Devices, click Manage all devices to see recent sign-ins.
Scroll to Recent Security Activity to review any unusual logins.
If you see unrecognized activity, click Secure your account and follow the prompts to change your password.
Yahoo Mail
Sign in at https://mail.yahoo.com.
Click on your profile name in the top-right corner and select Account Info.
Navigate to the Recent Activity tab.
Review recent logins and device details.
If you find suspicious activity, change your password and enable two-step verification.
iCloud (Apple Mail)
Sign in to your Apple ID at https://appleid.apple.com.
Scroll down to the Devices section.
Click on each device to view details and remove any unrecognized ones.
If you see an unauthorized device, change your Apple ID password immediately.
Outlook/Hotmail
Sign in at https://outlook.live.com.
Click on your profile icon and select View Account.
Under Security, click Sign-in activity.
Review the list of recent logins and devices.
If you notice any unfamiliar activity, select Secure your account and follow the instructions to update your password.
What to Do If You Notice Suspicious Activity
Change your password immediately – Use a strong password that is unique to your email account.
Enable Two-Factor Authentication (2FA) – This adds an extra layer of security.
Remove unauthorized devices – If possible, log out of any unrecognized devices.
Review your account recovery options – Ensure your phone number and backup email are correct.
Be cautious of phishing attempts – Avoid clicking on suspicious links in emails or messages.
ZayZoon will never contact you via telephone.
We will only reach out to you using your verified email or by sending a text message to your verified phone number. If you ever receive a phone call claiming to be from ZayZoon, do not provide any personal information and report it to our support team immediately.
Keeping track of your email login activity is an essential step in protecting your personal information.
If you need further assistance, please contact Customer Care through the chat bubble in the bottom right.