Skip to main content

Activity Logs

Track all configuration changes and user actions across your workspace to maintain security, compliance, and operational transparency.

Written by Doa Kaplan
Updated over 2 months ago

Organization Activity Logs provide a comprehensive audit trail of all changes made to your Zeeg workspace settings. Every configuration update, user action, and permission change is automatically recorded with details about who made the change, when it occurred, and what was modified. This ensures complete visibility into your organization's operations and supports compliance requirements.

Available on Enterprise Plan


Why Activity Logs are important

Activity Logs provide visibility for organizations that need to:

Maintain security and accountability: Track exactly who changed which settings and when, ensuring team members can be held accountable for their actions.

Support compliance requirements: Meet GDPR, ISO 27001, SOC 2, and other regulatory standards that require detailed audit trails of system changes.

Troubleshoot configuration issues: Quickly identify when a setting was changed and by whom, making it easier to diagnose and resolve problems.

Monitor organizational changes: Stay informed about updates to user permissions, integrations, security settings, and other critical configurations.

Prevent unauthorized changes: Detect unusual activity patterns or unauthorized modifications to your workspace settings.


What gets logged

Zeeg automatically tracks an extensive range of activities across your organization:

User management activities

  • User invitations sent

  • User role changes (user, admin, owner)

  • User removals from the organization

  • User account activations and deactivations

Settings modifications

  • Changes to organization profile (name, branding, contact details)

  • Updates to billing and subscription settings

  • Modifications to security settings

  • Calendar integration changes

  • Email notification configuration updates

Access and permissions

  • Permission changes for team members

  • Role assignments and modifications

  • Access grants or revocations for features

Integration changes

  • Calendar connections added or removed

  • Third-party integrations enabled or disabled

  • API key generation or revocation

  • Webhook configurations

CRM modifications

  • Custom object creation or deletion

  • Custom attribute additions or changes

  • Relationship configuration updates

Scheduling configuration

  • Changes to scheduling page settings

  • Availability rule modifications

  • Round-robin distribution changes

  • Routing form updates


Accessing Activity Logs

Activity Logs are available to Organization Owners and Administrators:

  1. Click on your workspace name in the top left corner

  2. Select Workspace Settings from the dropdown menu

  3. In the left sidebar, find Activity Logs under the Workspace section

Only users with Owner or Administrator roles can view Activity Logs. Standard users do not have access to this feature.


Understanding log entries

Each activity log entry in the list displays:

  • Timestamp: The exact date and time when the action occurred, displayed in your local time zone

  • User: The name and email address of the team member who performed the action. System-generated actions are labeled as "System"

  • Action type: What was changed (Created, Updated, Deleted, Login)

  • Resource: The specific element that was affected, such as a scheduling page name, user account, or integration

Viewing detailed information

To see complete activity details, simply click on any activity entry. The detail view shows:

  • Action: A clear description of what was changed, such as "User invited to organization," "Scheduling page settings updated," or "Integration connected"

  • Changes: Specific information about the modification, including:

    • Previous value (if applicable)

    • New value

    • Additional context about the modification

  • Metadata: Full timestamp, user information, and affected resource details

Filtering and searching logs

Find specific activities quickly using powerful filtering options:

Filter by user

View all actions performed by a specific team member by selecting their name from the user dropdown filter.

Filter by action type

Focus on specific types of changes:

  • Created: New resources added to your workspace

  • Updated: Modifications to existing resources

  • Deleted: Resources removed from your workspace

  • Login: User authentication events

Filter by resource type: Narrow down to specific categories of resources:

  • Organization

  • Member

  • Team

  • Team Member

  • Scheduling Page

  • Scheduling Page Host

  • Routing Form

  • Workflows

  • Schedule

  • Webhooks

  • Integrations

  • SSO

  • SCIM Token

  • Access Token

  • User

  • User Settings


Exporting Activity Logs

Activity Logs are currently in beta. Export functionality is not yet available, but will be added in a future release. We'll update this article once the feature is fully launched with export capabilities.


Frequently asked questions

Who can access Activity Logs?

Only users with Owner or Administrator roles can view Activity Logs. Standard users do not have access to this feature.

How long are Activity Logs retained?

Activity Logs are retained indefinitely for Enterprise plan customers. All historical activity remains accessible as long as your Enterprise subscription is active.

Are Activity Logs available on other plans?

No, Activity Logs are exclusively available on the Enterprise plan. If you're on a different plan and need audit trail capabilities, contact our sales team to discuss upgrading.

Can I export Activity Logs?

Export functionality is not yet available as Activity Logs are currently in beta. This feature will be added in a future release, allowing you to export logs in CSV or JSON format for external analysis or archival purposes.

Can I see who viewed Activity Logs?

Currently, viewing Activity Logs is not tracked as an activity. Only modifications to settings, configurations, and resources are logged.

I can't see recent changes in the Activity Logs. Why?

Activity Logs update in near real-time, but there may be a brief delay (typically under 30 seconds). Refresh your browser if you're expecting to see a very recent change. If logs still don't appear after a few minutes, contact support.

Did this answer your question?