Overview
Adding staff to Stacks gives your coaches and instructors access to the rosters, groups, and athlete data relevant to their role. As an Admin, you control who has access to what — coaches only see what you assign to them.
Navigating to Members
Navigate to Org. Settings in the side panel
Select Members
How to Add a Staff Member
Click the blue Add Member button in the top right corner of the page
Enter the staff member's name or email address
If they already exist in the system, click Select
If they do not already exist, click Add New Member at the bottom of the form
Fill in their First Name, Last Name, and Email
Select their Role — see Choosing the Right Role below for guidance
Add them to the relevant Group(s)
Birth Date is optional
Click Send Invitation — the staff member will receive a secure email link to set up their credentials and activate their dashboard
Choosing the Right Role
Role | What They Can See | What They Can Do |
Admin | All teams and groups in the organization | Make changes across the entire organization |
Instructor | Only the team(s) they are attached to | View and manage their assigned team(s) only |
⚠️ Assign roles carefully. Admins have full organizational access. Only grant Admin access to staff who genuinely need it.
What Happens After You Send the Invitation?
The staff member will receive an email from 1845 Solutions with a secure link to set up their password and activate their account. Once activated, their dashboard will display only the groups you have assigned to them.
⚠️ Don't see your staff member after they accepted? Confirm that you have assigned them to at least one group. Staff members without a group assignment will have an empty dashboard.
Managing Existing Staff
To update a staff member's role or group assignments after they have been added:
Navigate to Org. Settings → Members
Find the staff member in the list
Click their name to open their profile
Click the pencil icon next to Member Details
Update their role or group assignments as needed
Changes take effect immediately
Common Questions
What is the difference between an Admin and an Instructor?
Admins have visibility across the entire organization and can make changes at the org level — adding devices, approving players, managing groups. Instructors can only see and manage the specific groups they are assigned to.
What if a staff member did not receive their invitation email?
Ask them to check their spam or junk folder first. If the issue persists reach out to the 1845 Solutions Team via Intercom or team@est1845.com.
Can I remove a staff member?
Yes. Navigate to Org. Settings → Members, find the staff member, and click "Unlink Member" to remove them from the organization. Their access will be revoked immediately.