This month’s release focuses on small but powerful improvements to checklist builder and usability. These updates also pave the way for the upcoming Incident Form Builder, so you’ll notice stronger alignment between checklists and incidents.
(Super Users) | Use underline, italic, and bold text in templates to emphasize key instructions |
(Super Users) | Add background colors to info panels to highlight important sections |
(Super Users) | Pre-fill common information, especially useful for risk assessments |
(Super Users) | Generate lists automatically based on a trigger question |
(Managers, Educators) | Keyboard entry disabled; use picker to ensure accuracy |
(Super Users, Managers) | Various improvements and fixes across the platform |
🖥️ Checklists Builder & Template Improvements
✍️ Markdown Formatting
Who should read: Super Users
What’s new: You can now use underline, italic, and bold text in templates. These can be combined to make important instructions stand out.
👉 Example 1: In an excursion authorization form to highlight the name of the excursion - "Your child is attending a ***visit to fire stations*** (for a differentiation)
👉 Example 2: In a Center Cleaning and Sanitizing Check, use bold and underline, such as use the **[u]blue[/u]** cloth to clean the **toilet** and the **[u]red[/u]** cloth to clean the **sinks**)
Why it matters:
Clearer instructions reduce mistakes.
Important steps can be emphasized or differentiated.
Best for: Any templates! It would be especially useful for some forms like Audits or Assessments where require users' attention.
🎨 Info Panel Colors
Who should read: Super Users
What’s new: Info panels now support background colors.
👉 Example 1: In a Center Cleaning and Sanitizing Check, create a PINK info panel "subheading": Kitchen, inside the grouping: Cleaning
👉 Example 2: In a Center Closing Check, emphasize on "Please ensure that the area is checked for children before locking up"
Why it matters:
Highlights critical sections of checklists.
Matches the palette already used in other areas, for a consistent look.
Best for: Any templates! It would be especially useful for some forms like Audits or Assessments where require users' attention.
📝 Default Values for Text Fields
Who should read: Super Users
What’s new: You can now pre-fill text fields with default values.
👉 Example: in Risk Assessments, common details can be pre-filled for users to confirm or update, reducing repetitive typing.
Why it matters:
Saves time on repetitive data entry.
Reduces mistakes by providing a starting point for users to confirm or adjust.
Best for: Risk assessments or common center information.
✅ Auto Generated Dynamic Data Lists
Who should read: Super Users
What’s new:
Dynamic lists are now auto-generated based on trigger questions (e.g., number of items to inspect, select all rooms apply).
Note: Only Numbers and Select Many can trigger this auto generated list at the moment.
Why it matters:
Prevents bloated templates.
Automatically scales forms to match each center's needs.
Best for: multi site Compliance Audits, First Aid Kit Audit and more!
📱 App – Checklists, Incidents, Tickets Updates
⏰ Improved Date & Time Picker
Who should read: Managers, Educators
Keyboard entry has been disabled for date and time fields.
Why it matters:
Eliminates accidental errors (e.g., impossible times).
Ensures records remain reliable for reporting.
🛠️ Other Bug Fixes & Updates
🔒 Clear Error Message for Editing Conditional Rules
Where: Admin Portal (Checklist Template Builder)
Who should read: Super Users
A clear error message now appears if you try to delete a trigger question without first removing its rule and any linked questions.
Why it matters: This prevents broken templates and keeps your checklists stable.
📸 Clear Error Message for Photo Questions
Where: Admin Portal (Checklist Template Builder)
Who should read: Super Users
A clear error message now appears if you try to save a photo question without uploading an image.
Why it matters: To prevent broken templates.
👥 Improved Usability of Group Contacts Page
Where: Admin Portal (Settings > Group Contacts)
Who should read: Super Users, Managers
The Group Contacts page has been upgraded to a modern, easier-to-use design. You can now see which users are assigned to each group contact across all centers.
Why it matters:
A cleaner, modernized interface makes navigation simpler.
Quickly spot gaps where centers or rooms have no users assigned to a group contact.
📊 API Enhancement – Include Inactive Incidents
Where: API for exporting 1Place Data
Who should read: Super Users, Developers
When pulling incident data from 1Place into your own systems (e.g., Power BI or other BI platforms), the API now returns inactive incidents as well as active ones. Previously, inactive incidents were excluded from the export.
Why it matters:
Provides a complete incident history for reporting and analysis.
Removes the need for manual workarounds or extra data requests.
Makes filtering and analyzing incident trends easier and more accurate.
🖼 Ticket Help Text & Images
Where: Admin Portal (Ticket Register)
Who should read: Super Users, Managers
Help text and images display correctly again in tickets. Files can be downloaded as intended.
Why it matters:
Provides clearer context and guidance within tickets.
Prevents confusion during issue resolution.
🌱 Looking Ahead
September’s release adds flexibility, improves validation, and smooths workflows.
We’re preparing for the new Incident Form Builder in Health & Safety, which will:
Deliver a consistent user experience across modules
Reduce training needs with familiar layouts and tools
Merging the great feature of both the checklist and current Incident forms - while bringing all the goodness of checklist builder, we added the popular feature from current incident like markdown, colors, and defaults value.
As always, thank you for your feedback, it shapes every improvement we make to 1Place