What is Instant On Demand Swag?
Instant On Demand is a self-service tool that lets you create branded merchandise collections in minutes. Items are made-to-order (printed only when a recipient selects them), eliminating the need for upfront inventory costs or estimating sizes.
Key Benefits:
Zero Inventory: No storage or upfront bulk purchases required.
Global Reach: Ship to the US, Canada, UK, Europe, Australia, and Japan from a single collection.
Flexibility: Easily create new designs for milestones or events without waste.
How to Create a Collection
Follow these steps to launch your branded swag campaign:
Access the Hub: Navigate to the Swag Hub tab in your Dashboard and select Instant On Demand.
Upload Artwork: Upload your logo (PNG recommended). See Design Guidelines here.
Generate Mockups: Click Apply Artwork to automatically see your logo on all catalog items.
Customize:
Edit Items: Click Edit on any product to adjust logo placement, add text/clipart, or change item colors.
Select Colors: Use the Product tab within the design tool to add or remove specific color options for recipients.
Finalize: Remove any unwanted items using the Remove button. Once finished, click Save Collection.
Note: A "Snappy’s Picks" and "Swag Mix" collection will be automatically generated alongside your branded collection to give recipients more choice.
Frequently Asked Questions (FAQ)
Shipping & Production
What is your production time
7–14 business days (longer during holidays).
Where do you ship?
US, UK, Canada, Australia, Japan, and most of the EU (Austria, Belgium, France, Germany, Ireland, Italy, Netherlands, Spain, etc.).
Can I ship to one location?
On-Demand is designed for individual recipients. For bulk shipments to an office, use the Bulk Items & Kits program instead.
Managing Collections
Can I edit a live collection?
Yes, you can edit or remove items, but you cannot add deleted items back (you must create a new collection).
Can I have multiple logos?
You can only have one logo per item. To offer different logos, you must create separate items or collections.
Returns & Quality
What if an item arrives damaged?
Replaced if reported within 30 days.
What if an item is the wrong size?
No returns for "change of heart," but Snappy will replace items if the recipient receives a size different from what they selected.
Quality Check
Always review your mockups carefully. Snappy cannot replace items if the logo was uploaded incorrectly (e.g., cut off or low resolution) by the admin.