What is On Demand Plus Swag?
On Demand Plus is an elevated branded merchandise service that gives you access to a broader, premium catalog of items. Unlike our self-service tools, On Demand Plus involves expert Snappy support to help curate and set up items that require more technical decoration processes.
Key Benefits:
Premium Catalog: Access to high-end athletic wear, outerwear, and specialty items not available in the standard catalog.
Expert Assistance: Snappy support helps ensure your branding looks perfect on complex materials.
Zero Inventory: Like our standard service, items are only produced after a recipient claims them—no upfront bulk purchases or storage required.
Reduced Waste: Eliminate the guesswork of sizing and quantity by printing only what is needed.
Eligibility: On-Demand Plus is currently available for customers on the Elevated plan, with shipping support for the United States only.
How to Get Started
Because On Demand Plus involves a manual setup for certain partners and decoration types, the process is more assisted than Instant On Demand:
Curation: Work with the Snappy Swag team to select your premium items and determine the best decoration methods.
Artwork Submission: Provide your high-resolution logo and branding assets. See Art Guidelines here.
Collection Setup: The Snappy team will take your assets, create the items, and configure the collection within your dashboard.
Launch: Once the collection is live, you can add it to any campaign and begin rewarding your recipients.
Frequently Asked Questions (FAQ)
Service & Support
How is this different from Instant On Demand?
Instant On-Demand is a "do-it-yourself" tool for standard items. On Demand Plus provides expert support for a more complex, premium selection of products.
Can I ship internationally?
Currently, On Demand Plus is restricted to recipients within the United States. For global shipping, please use our Instant On Demand or Bulk Items & Kits programs.
Returns & Quality
What if an item is damaged or incorrect?
Snappy ensures the highest quality. Items that arrive damaged will be replaced if reported within 30 days.
Can recipients return items for a different size?
Since items are custom-made to order, we cannot accept returns for a change of heart or incorrect size selection by the recipient. We will, however, replace items if the wrong size was shipped by the manufacturer.