Curious if your VIP client opened their email, if your team has started claiming their holiday gifts, or where to find the most popular claimed gifts? We've got you covered!
Gift Reporting
Navigate to the Track tab.
Use the Filters at the top to narrow down your view by campaign, date, or recipient.
3. Look at the Status column to see where the gift is in its journey:
Unopened: The notification was delivered, but the link hasn't been clicked.
Opened: They viewed the digital reveal, but haven't chosen a physical item.
Claimed: Success! They selected a gift and entered shipping information.
Unclaimed: Gifts have not yet been claimed.
Expired: The deadline passed before the recipient claimed a gift.
Need to export this data? Simply apply your desired filters and click Download Report button in the top right corner. You'll receive a spreadsheet breaking down every interaction, claim choice, shipping status, and cost.