What type of GPS tracker do you have?
Portable GPS Tracker
Check Power Connection: For the initial setup, make sure the GPS tracker is properly connected to the provided USB cable and check the indicator LEDs to confirm if it's powered on.
Check Battery Level: If the device still does not turn on, ensure that the battery is fully charged. Connect it to a power source and allow it to charge for a while before trying again.
Initial Setup: Place the GPS tracker as close as possible to a window to establish the initial connection. This helps in getting a clear GPS signal.
Automotive GPS Tracker
Check Installation: Ensure that the device is correctly connected to the vehicle’s power system.
Power Supply: Verify that the GPS tracker is receiving power from the vehicle. Check the wiring and connections to ensure there are no loose or disconnected cables.
Turn on Your Vehicle: In some cases, the GPS tracker may require your vehicle to be turned on to receive power and start up.
If the GPS tracker still does not turn on after following these steps, it could indicate a problem. Contact customer support for further assistance.