Troubleshooting Connection Issues with Ai Box
If your Ai Box won't connect to your phone's hotspot or you see the "Limited Connection" message, follow these steps to try and resolve the issue.
Resetting Ai Box to Factory Settings
Restart the device: Sometimes, simply turning it off and back on can resolve connection problems.
Factory reset: If restarting doesn't work, try resetting your Ai Box to factory settings. See this article for more information: Factory Reset.
Contact Customer Support
If the issue persists after resetting, please contact our customer support team for further assistance. We are here to help.