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How do I connect my Apricot site to Impact Hub?

Updated this week

Connecting your Apricot site to Impact Hub makes your data available for reporting. This step must be completed before dashboards, datasets, or reporting tools appear in Impact Hub.

Only an Apricot Administrator can connect an Apricot site to Impact Hub. If you are not an administrator, you will not see the option to connect data.

Before you start

  • You must be an Apricot Administrator, and your administrator invitation must be accepted.

  • Your Impact Hub account email must match your Apricot administrator email.

  • You must have already created an Impact Hub account.

  • Newly created Apricot administrator accounts may take up to overnight to become available for connection.

Connect your Apricot site

  1. Go to reporting.bonterra.network and sign in.

  2. From the Impact Hub home page, select Connect.

3. When prompted, choose the Apricot organization you want to connect. Then, select Confirm & Connect.

4. Wait for the confirmation message indicating that the data source has been connected.

Once the connection is complete, your Apricot site will appear under Data connections in Impact Hub.

What happens after you connect

After your Apricot site is connected:

  • You can manage Impact Hub access for other users from the Data connections area.

  • Datasets based on published Apricot Data Standards will begin to be created.

  • Data availability follows a scheduled process, so you may not see dashboards or datasets immediately.

If you do not see data right away, allow time for the initial sync to complete before troubleshooting.

Common connection issues

If you’re unable to connect your Apricot site, check the following:

  • Confirm you are signed in using the same email address associated with your Apricot administrator account.

  • Verify that your Apricot administrator account was not created very recently and has had time to sync.

  • Make sure you selected Connect from the Impact Hub home page and completed the confirmation step.

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