Getting started with Impact Hub involves a small set of setup and access steps that prepare your organization for reporting. These steps ensure your Apricot data is connected, the right people are assigned seats in Impact Hub, and users know where to go once they sign in.
Setup and access tasks must be completed by Apricot Administrators or others responsible for onboarding and system configuration. Once the initial setup is complete, most users can focus on exploring dashboards or building reports without needing to manage connections or permissions.
At a high level, setup includes connecting your Apricot site to Impact Hub, confirming available seats, and inviting users with the appropriate level of access. Impact Hub and Apricot share the same login. Sign in at reporting.bonterra.network using your Apricot email address and password. The email address on your Impact Hub account must match the email address on your Apricot account.
Only an Apricot Administrator can connect a site to Impact Hub. The number and type of seats available vary by Apricot tier (Enterprise, Pro, or Essentials), and seat availability determines which roles can be assigned within a connection.
Production connections: Apricot Administrators who connect their production Apricot site are assigned an Author seat by default (Apricot Pro and Enterprise).
Sandbox connections: Apricot Administrators who connect their sandbox will see the Reader role shown for that connection. Users with an Author role in a production connection are automatically granted Author-level permissions in any associated sandbox connection, regardless of the role shown for the sandbox.
After signing in, the Impact Hub home page serves as the starting point. From there, users can connect data (if they have permission), access dashboards, open reporting tools, and find learning resources. The left-side navigation menu provides consistent access to key areas, including dashboards, report building tools, data connections, and help content.
Access is controlled through Impact Hub seats and roles, which determine what users can do once they’re signed in. Some users may only view dashboards, while others are responsible for building reports or managing connections. These roles affect how users interact with Impact Hub, but they do not change which underlying data is included for reporting.
The articles below walk through each part of setup and access in more detail, from first-time sign-in to managing users and navigating the interface.
Note: Impact Hub is currently available only to U.S.-based Apricot organizations.
We’re continuing to evaluate availability in other regions. If your organization is based outside the U.S. and you’re interested in using Impact Hub, reach out to your Bonterra contact to share your interest.
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