Overview
This article explains how billing works for packages, custom builds, retainers, and products.
Packages (productized services)
Package pricing
Most packages have a fixed price.
Many packages also have a fixed setup cost (if you want us to deploy it for you).
Package add-ons / options
Some package options (pre-defined add-ons) have fixed prices.
If you need a custom integration beyond the listed options, pricing depends on your exact requirements.
Custom builds
Custom builds are priced based on:
Your requirements
The resources needed to build and test it
The integrations and complexity involved
Products
Cuneihive-owned products (SaaS)
Pricing depends on the product and its use cases.
Pricing and billing details live inside the product platform.
Most of the time billing is card-based.
Products we build for clients
If we build a product for you:
Pricing depends on your requirements and scope.
If it’s for internal use, you typically pay the build cost; a retainer may or may not be needed.
If it’s for external use (a SaaS you will sell), the build cost is separate from the retainer, and the commercial model may include equity (see below).
Retainers (maintenance)
Retainers are monthly and depend on:
How much ongoing work is needed to keep workflows running smoothly
How many resources are required (monitoring, updates, fixes, improvements)
Notes:
For custom builds, there may be no retainer (case-by-case).
For products, retainers are more likely.
Payment schedule (services/projects)
A common structure is:
50% upfront
25% at the first or middle submission (varies by project)
25% after final submission
External SaaS builds (commercial model)
If we build a product/custom build that you will sell externally:
Build cost is separate.
Retainer is separate.
We may also take 20% equity/shares in the product.
Payment for ongoing involvement may be handled monthly.
Invoices & receipts
This is still being finalized.
We can send invoices through:
An invoicing platform (similar to Fiverr-style invoicing)
Stripe
Polar
Lemon Squeezy