What is a 1-2-1 Program?
A 1-2-1 program is a dedicated hub for personalized coaching. It allows you to manage multiple private clients, each with their own unique calendar and tailored programming.
Why Use a Single 1-2-1 Program?
You don’t need a new program for each client—only for different pricing tiers or coaching levels. One 1-2-1 program can serve all clients on that price/service level.
The 1-2-1 Process
Create → Invite → Write
Create: Set up a 1-2-1 program (e.g., “Bespoke Coaching - £200/Month”).
Invite: Add clients individually. Each client gets a unique calendar.
Program: Assign bespoke content to each client within their calendar. Up to 15 tracks can run in parallel.
Important Notes on Invitations:
Manual Invite: Lets you pre-create client profiles in “pending” status so you can schedule content before formal onboarding.
Email or URL Invite: Clients sign up immediately, but their calendar can’t be pre-filled until they’re enrolled.
Unlike group programs, each 1-2-1 client has a calendar that is unique and fully tailored.
How it Works
Create a single 1-2-1 program at your chosen price point.
Invite all clients paying that amount to join.
Program individually for each client in their personal calendar.Automatic Financial Management: The system manages billing and subscriptions, so you can focus on coaching.
A Calendar for Each Client
Every client gets their own unique calendar schedule, tailored specifically for them. This calendar is not just a tool—it’s a window into their training journey.
Key Features:
Programming Tailored to the Individual: Design sessions based on each client’s goals, preferences, and progress. Each client's calendar is just for them.
Real-Time Sync with the Calendar Year: Training plans align with the current date, ensuring clients join seamlessly, starting from today.
'Manual Invite' Option: The client goes into the 'pending' tab so you can begin adding content for the client before sending them an actual invitation. Once you’re ready, send the invitation for them to join and access their personalized content.
Managing Content and Accessibility
The system allows for flexible yet controlled content delivery:
Progressive Content Addition: You can upload training material incrementally, always staying a step ahead of the client’s current progress.
Controlled Visibility: Decide how far in advance clients can view their schedules, maintaining an element of surprise or adapting as needed.
Ongoing Subscriptions: Keep your clients engaged with regular updates and fresh content.
A Streamlined Experience for Both Coach and Client
The 1-2-1 program combines personalization with simplicity:
Client Autonomy: Clients can browse their schedules, reviewing past and upcoming sessions.
Control for Coaches: Clients cannot reschedule sessions themselves, ensuring the program stays on track and consistent with your pla- Rescheduling Limitations: In the 1-2-1 program, sessions are linked directly to calendar dates, preventing rescheduling and maintaining alignment with the client's current timeline.
Why 1-2-1 is a Game-Changer
A 1-2-1 program lets you:
Save time by centralizing program creation.
Maintain professionalism with a polished workflow.
Deliver true individualization, keeping clients engaged and progressing.
Every client feels special, without adding complexity—making 1-2-1 your secret weapon for scalable, bespoke coaching.
Tips for Managing Client Scheduling
Plan Invitations Strategically: Use manual invites to pre-assign content before clients formally join.
Clarify Rescheduling: Direct rescheduling isn’t supported, but clients can navigate their calendar to adjust workouts.
Choose the Right Program Type: If rescheduling is common, consider alternatives like 1-2-many for easier flexibility.
Here is the link to our help article covering how to create a program for any program type.
It can be useful to review free example programs from FITR and live coaches when considering the choice of program type and content creation for your own clients.