How can your CSM leverage Reveal and partner data ?
Reveal can provide your CSM and AM teams with valuable information on customers.
Improve stickiness
Improve stickiness and client retention collaborating with tech and solution partners on their accounts and drive installs
Leverage this information to give usage recommendations to your customer
Automate next steps push on your joint clients with integration partners
Prevent churn
Push your client to integrate with the rest of your ecosystem
Monitor low signals to see where your client is developing their tech stack / if they are cutting tools from their tech stack
Detect expansion / Upsells ops
Detect expansion opportunities: new integrations, features or additional licenses by identifying new needs/contacts
Identify training and expansion opportunities by detecting new touchpoints with your partners