General FAQs

Frequently asked questions about SaveDay

Updated over a week ago

1. Is my data secure in the SaveDay app?

We take the security of your data seriously. We are currently in the process of achieving HIPAA, GPDR, and SOC 2 compliance, industry-standard certifications that verify our dedication to keeping your data safe and secure. It means that we are implementing stringent security protocols and procedures to protect your data from unauthorized access, theft, and misuse. Your information is safe with us πŸ”
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You can access all our privacy policy information by visiting this link: https://www.save.day/privacy-policy

2. How can I create a SaveDay account?

When you open the app, you can quickly log in using your Google or Apple account. This makes accessing SaveDay fast and aligns with our focus on providing value promptly

3. How can I contact SaveDay support for assistance?

For general assistance, you can reach our dedicated support team by emailing support@save.day. If your inquiry relates to billing issues, please contact us at billing@save.day or join our community for faster support on SaveDay Community

4. Can I use SaveDay offline?

Currently, SaveDay does not offer offline functionality. However, we are working on providing this feature in future updates. Stay tuned for announcements and updates regarding offline capabilities

5. How can I access premium features on SaveDay?

SaveDay offers two premium plans: the Essential Plan and the Elite Plan. The Essential Plan includes unlimited access to the "Get key points" feature, and the Elite Plan includes unlimited access to the Canvas Q&A feature. These premium features can now be used on both the mobile app and the web app. To purchase these plans, you need to upgrade through the SaveDay web app. Visit our web app at SaveDay Web App to upgrade or check out the SaveDay Pricing Page for more details. Once you have upgraded, you can access the premium features on both mobile and web platforms

6. Can I sync SaveDay across multiple devices?

Yes, you can sync SaveDay across multiple devices. Log in with the same account on different devices, and your saved items and preferences will be synchronized

7. How often does SaveDay release updates, and how do I stay informed?

SaveDay strives to provide regular updates for enhanced user experience. Stay informed about updates by checking the Public Roadmap in the "Contribute Ideas" section and following our official channels on social media


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